Privacy Policy

Your privacy matters to us

Last updated: August 30, 2025

Introduction

At XApp, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Twitter/X analytics platform and related services.

Your privacy matters to us. We are transparent about our data practices and give you control over your information.

Information We Collect

Personal Information

When you create an account with XApp, we collect personal information including your name, email address, username, and profile information. This information is collected directly from you during the registration process.

X (Twitter) Account Data

With your explicit consent, we access and collect data from your connected X account, including tweets, profile information, follower/following counts, engagement metrics, and analytics data. This data is collected through X's official API with proper authorization.

Usage and Technical Data

We automatically collect information about how you use our platform, including IP addresses, browser type, device information, pages visited, time spent on pages, and interaction data to improve our services.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, remember your preferences, analyze usage patterns, and provide personalized content.

How We Use Your Information

We use your information for the following purposes:

Generate reports, insights, and recommendations based on your X data
Send service updates, technical notices, and security alerts
Analyze usage patterns to identify improvement areas
Develop new features and enhance user experience
Comply with legal requirements and protect user safety
Provide customer support and respond to inquiries

Information Sharing and Disclosure

We take your privacy seriously and have strict policies regarding information sharing:

We Do Not Sell Your Data
XApp does not sell, rent, or trade your personal information to third parties for their commercial purposes.
Service Providers
We may share information with trusted third-party service providers who assist us in operating our platform, conducting business, or serving users, provided they agree to keep this information confidential.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or to protect the rights, property, or safety of XApp, our users, or others.

Data Security

We implement industry-standard security measures including encryption, secure servers, access controls, and regular security audits to protect your information from unauthorized access, alteration, disclosure, or destruction.

Encryption
Data encrypted in transit and at rest
Secure servers and access controls
Robust infrastructure with limited access
Regular security audits
Continuous monitoring and security assessments

Note: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Review
View your personal information we have collected
Update and Correct
Modify your account information and preferences
Delete Account
Request deletion of your account and associated data
Withdraw Consent
Withdraw consent for data processing activities

Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. X data is retained according to your account preferences and applicable laws.

  • Information retained only as necessary for service provision
  • Compliance with applicable legal obligations
  • X data retained according to your account preferences and applicable laws

International Data Transfers

Your information may be transferred to and processed in countries other than your residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

Appropriate Safeguards

Your information may be transferred to and processed in countries other than your residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

Children's Privacy

Our service is not intended for children under 13 years of age:

Age Restriction

XApp is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes via email or prominent notice on our platform.

Notification of Changes

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes via email or prominent notice on our platform.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Privacy Inquiries

privacy@xapp.com

We will respond to your inquiry within 30 days

This privacy policy is part of our commitment to transparency and your rights.